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        <description>Hourly Workload Report Capabilities

The Hourly Workload report shows at what time and on what days of the week employees communicate with customers most often and the longest.



Report Types

1. By incoming calls you will be able to evaluate your customers’ activity during the day.</description>
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        <description>Cloud PBX Statistics Instead of a Supervisor: Saving $12,000 a Year on Hiring

In a small city, a shuttle transportation company serves 40 routes. Five dispatchers handle more than a thousand calls a day. Passengers call directly from bus stops and expect an immediate answer to the question:</description>
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        <description>*  About Digital Tide
	*  Update History

BASIC CONFIGURATION

	*  Employees
	*  Departments
	*  Numbers

APPLICATIONS

	*  Desktop App
	*  Mobile App

CALL MANAGEMENT

	*  SIP Phones
	*  Call Transfer
	*  Call Interception
	*  Audio Conferencing
	*  Called Number Notifications
	*  Call Flip

SALES CONTROL

	*  Call History and Recordings
	*  Call Statistics
	*  Online Listening and Call Whispering
	*  Queue Monitoring
	*  Queue Callbacks
	*  SMS Business Cards
	*  Callback Widget
	*  Call Forwa…</description>
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        <description>Channel Settings in Corporate Messenger

In Corporate Messenger, you can create channels to discuss daily tasks with your department or collaborate on a project.

There are two types of channels:

	*  Public channel appears in search results and is available to everyone.</description>
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