Operator's Domain Connection

To work with the CPBX, end clients connect to their CPBX control panel using the operator's domain name, which needs to be connected. Each client is allocated an individual CPBX address in client-name.pbx.operator.com, where client-name is the client's name, and pbx.operator.com is the operator's domain name.

At the same time, the operator interface for managing the platform is accessible at the address admin.pbx.operator.com.

To connect your domain, you need to develop a domain name. You can place CPBX domains at the third level of your domain (client-name.operator.com) or the fourth level (for example, client-name.pbx.operator.com, where pbx can be replaced with tel, ats, vats, etc.). This is convenient if you use addresses at the third level for other services.

It is recommended that the operator interface address be placed in the same zone. Otherwise, multiple SSL certificates will be required. For example, if clients access client-name.pbx.operator.com, the operator interface should be located at admin.pbx.operator.com, not admin.operator.com.

After you have come up with the address, you should contact technical support at support@digitaltide.io to receive the instructions for the required DNS records.