Dial Plans

The “Dial Plans” section of the interface contains a list of dial plans.

Dial plans translate the sequence of numbers dialed by employees in the CPBX into the +E.164 format. They work similarly to direct translation rules but on the client side. When an employee makes an outgoing external call, the dialed number is translated into the +E.164 format for further processing.

For example, a dial plan is used when an employee calls another city to determine the area code and direct the call to the right destination. This does not apply when an employee makes an internal call using a short number.

One dial plan can be used for any number of domains.

1. Go to the “Dial Plans” section.

By default, there is already a pre-configured dial plan called “default” in the list. If it is suitable for the created PBX, you do not need to create a new dial plan; proceed directly to creating a route. If you need to create a new dial plan, follow the next steps.

2. Click the “Add dial plan” button.

3. The dial plan creation window will open. Enter a title.

4. Set up direct number translation rules (see similar settings for direct number translation rules for gateways).

5. Click the “Save” button to add the dial plan.

For each dial plan in the table, the following information is provided:

• Title

• Description.

You can search for dial plans, copy the settings of an existing dial plan, and filter domains by dial plan.

To find a specific dial plan in the general list, enter the title or part of the dial plan title in the search bar. Press Enter. Only dial plans with the searched fragment in their titles will be displayed in the list.

To return to the full list of dial plans, click the 'x' in the search bar.

1. To quickly create a new dial plan based on an existing one, click the icon to the right of the desired dial plan.

2. The dial plan creation form will open. All form fields will be filled with values from the copied dial plan. A postfix (copy) will be added to the title in the Title field.

3. Make necessary changes. Click the “Save” button — the dial plan will be created, and you will be redirected to the list of dial plans.

1. To filter domains by dial plans, click the following icon in the dial plan row for which you want to apply filtering.

2. The Domains section will open, displaying domains associated with the selected dial plan.

1. To delete a dial plan, click on the dial plan title, and in the settings window, click the “Delete dial plan” button.

2. In the dial plan deletion message, click the “Delete” button to confirm the action.