Safety

An SSL certificate is required to establish a secure encrypted connection when accessing Cloud PBX. It is recommended to purchase a Wildcard certificate like *.pbx.operator.com, which will work for all addresses in this zone.

To install an SSL certificate, follow these steps:

1. Go to the More section, open the Safety block and select Installing an SSL certificate.

2. Click Select file and upload the corresponding certificate from your computer.

The SSL certificate should be a single file in the .pem format, including the full certificate chain and private key.

Upon uploading the certificate, you will immediately receive information about its validity and expiration dates.

Our team is ready to issue and upload the SSL certificate for your service and domain free of charge. You only need to configure DNS once, and afterwards the certificate will be automatically renewed without your involvement. To proceed, please contact our technical support.

IP address lists can be used to configure access restrictions to the personal account and to limit IP-based calls. By default, access to the client interface is restricted from IP addresses of other countries (the list is formed based on the RIPE database). If you need to remove these restrictions completely, please contact Digital Tide technical support.

You can also adjust restrictions by uploading personal lists of IP addresses. In the domain settings, these lists can be specified as allowed or denied IP addresses.

To set up the IP address lists you’ve created, follow these steps:

1. In the More section, open the Safety block and select IP Address Lists.

2. Click the Add IP address list button.

3. In the opened window, upload a file with the list of addresses, enter a name and description for the list, and click Save.

• Extension: .txt, .csv, or without an extension.

• List name and description: Latin letters, numbers, symbols (`~!@#$%^&\*()\_+-=[]{}|;’:”,./<>?£) and spaces are allowed.

• Uploaded IPs should be listed separately on each line (line break as delimiter) and contain a mask (e.g., 1.2.3.4/1).

If you have added many lists, you can find the required one not only by name and description in the search bar but also by IPs included in that list. To search for a list by IP, click the three dots next to the Add IP address list button.

A window for searching by IP will open below.