{{ :fax_1.png?nolink}}
====== Sending and Receiving Faxes ======

You can send and receive faxes even without a physical fax machine. If you have one, you can connect it to the cloud PBX.

==== Connecting a Physical Fax Machine ====

If you have a fax machine, you can connect it to the cloud PBX and retain the previous fax functionality. Create another __[[users|employee]]__ for the fax, connect the fax machine to a VoIP gateway, and configure an account [[sip_phones|on the VoIP gateway]] to work with the fax.


==== Receiving Faxes Without a Physical Fax Machine ====

You can receive faxes even without a fax machine. Depending on how often you need to receive faxes, choose one of the following connection options:
  * Set up a phone number for your fax.
  * Make faxing one of the options in a self-service menu.
  * Offer the option to send a fax during off-hours.

Let's consider each of these methods.

=== Phone Number for Your Fax ===
 
To connect faxing to a special number permanently, go to the **__[[numbers|Numbers]]__** section. Select the **24 hours** option and configure one of the numbers to work with the fax.


{{::faxing-settings.png?nolink|}}

When calling such a number, you will hear a fax signal.

=== Faxing as an Option in a Self-Service Menu ===

You need the **__[[numbers|Numbers]]__** section, too. Select the **24 hours** mode and self-service menu as a call distribution option. Connect the fax to one of the self-service buttons.
 
{{::self-service-menu-faxing.png?nolink|}}



=== Faxing During Off-Hours ===
Select the **Scheduled** mode in the __[[numbers|Numbers]]__ section and choose to forward incoming calls to the fax in the **During off-hours** tab.

{{::off-hours-faxing.png?nolink|}}


=== How to Receive a Fax? ===

During the fax setup, specify the email addresses the faxes will be sent to. You can also configure them through **More** — **Company Auto-Answer and fax**.


{{::fax-service-receiving.png?nolink|}}



==== Sending Faxes Without a Physical Fax Machine ====

You can send a fax without a fax machine via __[[softphone|the cloud PBX softphone]]__.


1. Enter the fax number in the **Dial** section.


2. Select **Send fax** instead of **Call**. A file selection window will appear. 


3. Choose the file you want to send (in PDF, TIFF, JPG, JPEG, or PNG formats) and click **Open**.