Missed Call Notifications via SMS, email or Telegram
Set up missed call notifications and ensure that all customer calls are answered.
Navigate to Settings — More — Missed call notification.
You can receive notifications:
- By email.
- As SMS messages to your phone.
- Via Telegram.
You can configure which employees will receive the notifications. To set up notifications via email and SMS, you can either specify an employee or a custom phone number or email.
To configure notifications in Telegram, specify an employee who will receive the notifications. For each such employee, a special link will be generated. The employee should follow the link and initiate the Cloud PBX information bot.
Make it easier
We recommend using Telegram to receive notifications: it is faster than email, not tied to a phone, and works on any device (including computers).This is what the Cloud PBX bot in Telegram looks like:
