Missed Call Notifications

Set up missed call notifications and ensure that no customer is unanswered.

Navigate to Settings — More — Missed call notification.

You can receive notifications:

By email.
As SMS messages to your phone.
Via Telegram.

You can configure which employees will receive the notifications. To set up notifications via email and SMS, you can either specify an employee or a custom phone number or email.

To configure notifications in Telegram, specify an employee who will receive the notifications. For each such employee, a special link will be generated. The employee should follow the link and initiate the cloud PBX information bot.

Make it easier

We recommend using Telegram to receive notifications: it is faster than email, not tied to a phone, and works on any device (including computers).

This is what the cloud PBX bot in Telegram looks like: