Missed Call Notifications

Set up missed call notifications and ensure that no customer is unanswered.

Navigate to Settings — MoreMissed call notification.

You can receive notifications:

  • By email.
  • As SMS messages to your phone.
  • Via Telegram.

You can configure which employees will receive the notifications. To set up notifications via email and SMS, you can either specify an employee or a custom phone number or email.

To configure notifications in Telegram, specify an employee who will receive the notifications. For each such employee, a special link will be generated. The employee should follow the link and initiate the cloud PBX information bot.

Make it easier

We recommend using Telegram to receive notifications: it is faster than email, not tied to a phone, and works on any device (including computers).

This is what the cloud PBX bot in Telegram looks like: